Check-in

Check-in is at our pick-up point in Via Port’Alba, 7, right in the Historical center and close to “DANTE” Metro station.

Check-in time is from 14.00 to 19.00.
If you arrive early in the morning, feel free to come at our office (we open at 09.30 from Monday to Saturday and Sunday at 14.00) and we will be glad to store your luggage for free until your check-in time.
If you arrive outside of our business hours (after 19.00) check-in could be organized be at the apartment.
In this case, an extra charge will be applied:
– from 19.01 to 23.59 the cost is € 25,00
– from 00.00 to 02.00 the cost is € 35,00

On request, check-in can also be arranged at the apartment during business hours (from 14.00 to 19.00) at the cost of € 15,00

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

PLEASE FOLLOW OUR HOUSE RULES
Keep the apartment tidy and clean (throw away the rubbish, wash dishes and so on).
You are free to use everything you find in the apartment, only put back things please.
Feel free to eat/drink whatever you find in the kitchen.
Please don’t leave any perishable food in the fridge.
Smoking is not allowed.
Garbage must thrown in the appropriate container (please follow the instructions contained in the check-in folder).
PLEASE DON’T LEAVE ANY GARBAGE.
Close the door and windows every time you leave the apartment (the air flow might be slamming everything while you’re away).
Beds are only for sleeping (and love). Please avoid eating on it.
Save energy and water and the planet will thank you.
NO PARTIES ALLOWED!!!

EXTRA CHARGES
Late check-in is charged with 25€ after 8PM and 35€ after midnight.
Late check-out (after 11PM) is charged with the price of another night.
Loss or destruction of keys is charged with 25€.
Extra cleanings (with bedding change and towels) is charged with the price of another cleaning fee.
We would like to make you aware that in case we find heavy spots on the quilt we will charge your credit card with 75,00€.